Sometimes you know that you are talking to a “Used Car Salesman” when you are considering hiring a contractor for you home improvement project. No matter what that person says, you question the reliability of their statements. Please read the following letter that I received from a Lakeville couple that hired Country Creek Builders to remodel their master bathroom. This is not a used car salesman talking -but another happy homeowner that hired Country Creek Builders.
“Dear Dan, Dave, Brittany and Kyle,
Thank your for the great work you did remodeling our master bath and for installing recessed lighting, scraping the popcorn ceilings and painting the upstairs of our home. We love our beautiful bathroom and our updated lighting and the fresh clean ceilings in our kitchen, dining room and living room.
If you are looking to remodel, seriously consider Country Creek Builders. We chose CCB because we liked Dan’s honest approach of giving us a completed picture of what to expect, and his very detailed line item estimates covered every detail from start to finish. From our initial meeting with Dan, we knew he was very experienced with remodeling and had created his business to address many of the frustrations homeowners have with the remodeling process.
We had other estimates, some higher, some lower, but none were as detailed and left us many questions and concerns about the unexpected costs.
We have several friends who recommended Country Creek as well after their positive experience with kitchen remodels. We were already sold on CCB, but one of our friends shared their experience…While they were planning their kitchen remodel, they asked Dan for references. Dan provided a list of 50+ names. Our friends built a Survey Monkey and emailed to all those on the his reference list. They received a high response rate with overwhelming positive feedback for CCB.
Dan and his crew did exactly what they said the would do. They provided a timeline prior to the project and stuck to it. There were a couple of schedule changes along the way ( which is to be expected with any project), but Dan communicated immediately, and our overall timeframe remained the same.
Dan returned emails and calls immediately when we had questions, and was patient and professional with our multiple changes to the plan. Communication was always timely, clear and complete. Dan is very personable and made the process easy and fun. His extensive construction knowledge and attention to detail was evident throughout the process.
The Crew; Dave, Brittany and Kyle were so pleasant to have in our home. They were courteous, respectful of our family and home (Including tarping flooring and made dust mitigation a priority) and always cleaned up at the end of the day. They were very creative in the process as well and would make suggestions to make the tile look great! The subcontractors used by Country Creek were highly skilled and professional. It was obvious that they had a great relationship with Dan and his crew. The days the subs were in for the plumbing, electrical, granite, cabinets, glass went smoothly and Dan and/or the crew always checked to make sure the work was completed and done right.
We would highly recommend Country Creek Builders. We have a few projects on our wishlist and when the time comes to do them, we will make one call – to Dan Drenckhahn – without hesitation. We may even call him in the meantime to just catch up!”
Jamie and Kara McCarthy
After reading this letter from Jamie and Kara, You know that you’re not dealing with a used car salesman when you hire Country Creek Builders.